How SafeSide protects your privacy

Before you open a report form, an automated check confirms that you are a real person and not an automated spam script. This security check works in the background and does not collect your name, phone number, or contact details.

If you choose to upload a screenshot or photo with your report, our server automatically removes all hidden location coordinates, time tags, and camera details before saving the file. The saved photo contains no hidden location data.

We use basic browser storage on your device only to make the website work smoothly. For example, your browser remembers your recent driver search for 6 hours so you do not have to re-type the plate number, and saves pages locally so you can view emergency helplines offline. We do not use advertising cookies, and we never track your activity across other websites.

To keep the website fast and prevent abuse, we log simple, anonymous usage events, such as pages visited, searches made, and reports submitted, along with technical error reports. These logs are kept for about 90 days and are not tied to your name, phone number, or email address.

The dispute process is different: to dispute a report, a driver, vehicle owner, or representative must provide a contact email or phone number. This contact is used solely for status updates and moderation verification, it is never published, and it is visible only to the moderation team handling the dispute.

Usage events include the page address, the referring page, your browser's user-agent string, a random device identifier, and the search terms you type, including plate numbers. Plate-number searches are stored with these logs for 90 days and are visible only to senior moderators as aggregate statistics. You can opt out of these usage events at any time; visit the /analytics-opt-out page and the site will stop sending them from that device.

We do not collect your name, phone number, or email with a report, so there is nothing of that kind to hand over. But no anonymity claim can bind a court. If a driver brings a defamation or privacy complaint, we may be legally required to share what we do hold, such as technical logs, timing information, and the content of the published report. In such proceedings, the person who experienced the incident may also be asked to come forward and support the account. Reporting anonymously means we do not know who you are, not that no one can ever find out. Separately, Pakistan's Prevention of Electronic Crimes Act requires service providers to retain traffic data (connection-level records such as times and network details) for at least one year when required within their technical capability; our application itself keeps only the anonymous usage events described above, and any hosting-level connection logs follow our hosting provider's configuration and are released only to lawful authority requests.